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BANCO BISA: OPERATIONS FACTORY AND DOCUMENT DIGITIZATION
BANCO BISA tackles "Digital Transformation" through "Operational Automation and Document Digitization", with Albatian solutions, achieving the improvement and operational agility of credit processes.
OVERVIEW OF THE COUNTRY: BOLIVIA
SECTOR: Financiero
CLIENT'S PROFILE:
Banco BISA (Aaa.bo Moody's) has been offering financial products, solutions and services for more than 50 years in Bolivia. It is part of the Financial Group BISA, one of the main economic conglomerates in the country, and bases its success and continuity on five fundamental values: Quality, Prudence, Commitment, Coordination and Innovation.
OBTAINED BENEFICTS
With ALBATIAN's "Operations and Document Digitization Factory Solution (DOCRÉ)", named in Banco BISA as "Operations and Services Center", it has got the following benefits:
- To monitor the operations flow entering in factory
- Unique and complete record for each operation
- Document digitization, achieving significant cost and time savings.
- Minimize the observations produced by the implantation of a standardized and centralized treatment
- Greater control, traceability and transparency by having all the management information instantly.
- Process credit operations from loading to disbursement.
NEED DESCRIPTION
BANCO BISA, assuming new challenges and in search of innovative solutions that would efficiently / effectively satisfy the needs of its clients, decides to implement the OPERATIONS AND SERVICES CENTER, with the objetive, first of all, to speed up the Bank's credit process, based on a centralized model. To fulfill this task, the following needs are identified:
- Process definition
- Document group definition
- Mass digitization of documents
- Order and classification of digitized documentation
- Document review either simultaneously or online by different areas and country cities
- Control of documents and service times
SOLUTION DESCRIPTION
Albatian implemented and integrated the following solutions:
- DOCRÉ (Paperless Office) of which Albatian in turn is a manufacturer, with which the related to the entity documentation was digitized and digitally managed.
- APIA BPMS, from the manufacturer Statum, and of which Albatian is a distributor, with which the processes were developed and automated, adjusting to the required needs.
The implementation and integration of both solutions allowed to obtain the following benefits:
- Custom process design
- Parameterization of the process based on Bank policies
- Catalog of documentary groups based on the Bank's definition
- Tracking operations in real time
- Document scanning by unique operation number
- OCR that allows us to search for text.
- Document repository on the APIA BPMS platform that allows us to consult the information at any time
- Time control, allowing to measure the productivity of the Operations and Services Center.
MAIN FEATURES
- Complete credit operation solution.
- Parameterizable policies and business rules.
- Complete electronic document management.
- Pending lists and deadline control.
- Management by indicators (KPIs).
- Audit and total control of information
- Centralized web solution.
- Parameterizable access profiles.
- Flexible and parameterizable solution.
- Parameterizable graphical interface.
- Easy to extend with new functionalities.
- Fast, low-cost modifications
- Implementable on any technological platform.
- Easy to integrate.
"Thanks to the implementation of this solution we have definitely achieved an improvement in the control of operations, a unique and complete file of each operation, a very important saving in cost and time with document digitization, greater control, traceability and transparency and a management of credit operations from its loading to its disbursement ".
Javier Fernandez Cazuriaga
Vice President of Operations (Banco Bisa)
For more information download
BANCO BISA: OPERATIONS FACTORY AND DOCUMENT DIGITIZATION