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PROGRAM

MODULATE 1: BUSINESS PROCESS MANAGEMENT (BPM)

• BPM and dimensions of the management of processes
  - General Aspects, What offers? , What allows? , How can be applied? , To whom it interests the BPM to him?
• Components
  - Enterprise Architecture (modelización, simulation, publication): BPA.
  - Automatization: BPM/Workflow, motors of business rules, ESB, documentary management: BPM-EAI-BRMS.
  - Monitorización: BAM, control panels, BI.
• Advantages and benefits
• The 5 main myths
• Key points : common challenges of the business
  - So that BPMA now?
  - Tendencies that accelerate the changes of the business
  - Adaptability and enterprise agility
  - Common Challenges of the business
• It differentiates from technology BPM with the existing technologies
• Paper that plays the BPM at the time of improving the strategies of development of the business in the organizations.
• Considerations nail to select a solution BPM.

MODULATE 2: MANAGEMENT OF PROCESSES AND TECHNOLOGY BPM

• Processes and platform to manage the complexity
• Characteristics of the processes
• Models of the business
  - Map of processes
  - Diagram of processes
  - Elements of the diagram of processes
• Classification of processes: It cuts and it releases duration and end to end
• Hierarchy of the processes
• Management of processes
  - How to manage the processes: identifying them and understanding them - automating them and orchestrating them - monitorizando them and controlling them - improving them
  - Service life
• Continuous improvement or Reingeniería de Procesos
• BPMN-Syntax of the processes: Annotation for the modeled one of processes
• BPMS-Automatization of processes
  - Systems of management of business processes
  - Example of systems BPMS
• Main solutions of market and potential advantages

MODULATE 3: DIRECTION BY PROCESSES versus MANAGEMENT OF PROCESSES

• The direction of the processes
• From what point of view?
• Direction by processes
• Keys to align strategy and processes
• Keys to align processes and technology

MODULATE 4: MODELIZACIÓN AND DESIGN OF PROCESSES - ENTERPRISE ARCHITECTURE

• Business Process Analysis (BPA)
  - BPA
  - BPA or no BPA?
  - Organizational Aspects of the BPA
  - Approaches and methodologies
  - Technologies BPA
  - Direct to the BPM
  - Agenda del BPA
• Methodologic approach for the modelización (Strategic, organizational, operative, combined)
• Enterprise architecture or of Referencia (AR)
  - What and so that?
  - Levels of business vision: conceptual, logical and physical
  - Objective and characteristic of the AR
  - To establish AR
  - To define the scope: common model of business or management
• - To define the colaborativo, organizational and technological frame
• Simulation of processes and strategies of analysis
• Documentation and publication of the processes, procedures, rolls, map of systems, map of risks, map of indicators, circulating documents of ES
• Main solutions of modelización and design of existing processes in the market

MODULATE 5: TECHNICAL ARCHITECTURE AND INTEGRATION

• Language BPEL.
• Elements of platform BPM.
• Description of platform BPM.
• Multi-channel management.
• Motor Coreógrafo/of Processes.
• I modulate integrator.
• Context of execution.
• Audit and draws up.
• Services of security.
• Security of the platform.
• Motor of rules.
• Integration of people.
• Integration of processes.
• Integration of Information.
• Which are your necessities of integration?.

MODULATE 6: BAM - MONITORIZACION AND CONTINUOUS IMPROVEMENT OF THE BUSINESS PROCESSES

• BAM, the process of the Business Intelligence (VI) and its more important benefits
• Methodology of monitorización
  - Strategy of control and monitorización of activities
  - Specification of performance rules
  - Adoption and unfolds of the support infrastructure
• What we can monitorizar?
  - Times and yields, Alert (KPI), strategic Rules of business, Forecasts , Indicators, Risks, Types of analysis: ad hoc, OLAP or Multidimensional

MODULATE 7: CRITICAL STRATEGIES AND FACTORS FOR A SUCCESSFUL IMPLANTATION

• How to facilitate the coordination between all the services of business through BPM
• The application and practical implantation of the coordination between people - culture, organization - processes and technology within the business
• Analysis of the challenges and costs in the implantation of BPM in the company
• How to determine the cost of a process
• Which is the process by what we must begin to implant BPM
• How it affects the rest of processes nonautomated
• Which have been the learned lessons: errors to avoid and better practices to follow