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H03.- MANAGEMENT SKILLS - SOFT SKILLS-

 

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I HAVE READ AND ACCEPT THE TERMS AND CONDITIONS OF USE AS WELL AS ALBATIAN´S PRIVACY POLICY
H03.- MANAGEMENT SKILLS - SOFT SKILLS-

OBJECTIVES

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REASONS TO ATTEND

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DIRECTED TO...

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PROGRAM

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DURATION

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OBJECTIVES

The seminary will enable the assistants to make the optimization, control and continuous improvement of processes, as well as it will allow them to know...

  • The degree in which it affects BPM to the other processes nonautomated.
  • Necessary methodologies and tools for the documentation and publication of processes.
  • The keys to optimize the coordination between business, organization, processes and technology.
  • The organizational viability, aspects, approaches, methodologies and technologies of BPA.
  • Tools BAM or monitorización.
  • The challenges, costs and ROI of Business Process Management.

REASONS TO ATTEND

  • Study how to improve the strategies of development of the business in the organizations by means of BPM
  • Considerations nail to select a solution BPM.
  • Optimize the management of processes: identification, automatization, monitorización and control - and improve.
  • Dominate to the automatization and syntax of processes: BPMN and BPMS.
  • Obtain the keys to align strategy, processes and technology.
  • Business Process examines Analysis (BPA): organizational aspects, methodologies and technologies.
  • Analyze the solutions of modelización and design of existing processes in the market.
  • Guarantee the optimal integration of people, processes and information.
  • Discover how to monitorizar processes BPM, I SAW and BSC.
  • Examine the costs of implantation of BPM and ROI.


DIRECTED TO...

The present seminary is oriented to…

  • Directors of Development of TI.
  • Directors of Systems.
  • Directors of Technology.
  • People in charge of BI.
  • Directors of Systems in Marketing.
  • Directors of Centers of Competition.
  • Directors Intelligence of Business.
  • Business Performance Manager
  • Business Performance Manager.
  • People in charge of Marketing.
  • Heads of Organization.
  • People in charge on watch and Technology.


PROGRAM

MODULATE 1: BUSINESS PROCESS MANAGEMENT (BPM)

  • BPM and dimensions of the management of processes
    - General Aspects, What offers? , What allows? , How can be applied? , To whom it interests the BPM to him?
  • Components
    - Enterprise Architecture (modelización, simulation, publication): BPA.
    - Automatization: BPM/Workflow, motors of business rules, ESB, documentary management: BPM-EAI-BRMS.
    - Monitorización: BAM, control panels, BI.
  • Advantages and benefits
  • The 5 main myths
  • Key points : common challenges of the business
    - So that BPMA now?
    - Tendencies that accelerate the changes of the business
    - Adaptability and enterprise agility
    - Common Challenges of the business
  • It differentiates from technology BPM with the existing technologies
  • Paper that plays the BPM at the time of improving the strategies of development of the business in the organizations.
  • Considerations nail to select a solution BPM.


MODULATE 2: MANAGEMENT OF PROCESSES AND TECHNOLOGY BPM

  • Processes and platform to manage the complexity
  • Characteristics of the processes
  • Models of the business
    - Map of processes
    - Diagram of processes
    - Elements of the diagram of processes
  • Classification of processes: It cuts and it releases duration and end to end
  • Hierarchy of the processes
  • Management of processes
    - How to manage the processes: identifying them and understanding them - automating them and orchestrating them - monitorizando them and controlling them - improving them
    - Service life
  • Continuous improvement or Reingeniería de Procesos
  • BPMN-Syntax of the processes: Annotation for the modeled one of processes
  • BPMS-Automatization of processes
    - Systems of management of business processes
    - Example of systems BPMS
  • Main solutions of market and potential advantages


MODULATE 3: DIRECTION BY PROCESSES versus MANAGEMENT OF PROCESSES

  • The direction of the processes
  • From what point of view?
  • Direction by processes
  • Keys to align strategy and processes
  • Keys to align processes and technology


MODULATE 4: MODELIZACIÓN AND DESIGN OF PROCESSES - ENTERPRISE ARCHITECTURE

  • Business Process Analysis (BPA)
    - BPA
    - BPA or no BPA?
    - Organizational Aspects of the BPA
    - Approaches and methodologies
    - Technologies BPA
    - Direct to the BPM
    - Agenda del BPA
  • Methodologic approach for the modelización (Strategic, organizational, operative, combined)
  • Enterprise architecture or of Referencia (AR)
    - What and so that?
    - Levels of business vision: conceptual, logical and physical
    - Objective and characteristic of the AR
    - To establish AR
    - To define the scope: common model of business or management
  • - To define the colaborativo, organizational and technological frame
  • Simulation of processes and strategies of analysis
  • Documentation and publication of the processes, procedures, rolls, map of systems, map of risks, map of indicators, circulating documents of ES
  • Main solutions of modelización and design of existing processes in the market


MODULATE 5: TECHNICAL ARCHITECTURE AND INTEGRATION

  • Language BPEL.
  • Elements of platform BPM.
  • Description of platform BPM.
  • Multi-channel management.
  • Motor Coreógrafo/of Processes.
  • I modulate integrator.
  • Context of execution.
  • Audit and draws up.
  • Services of security.
  • Security of the platform.
  • Motor of rules.
  • Integration of people.
  • Integration of processes.
  • Integration of Information.
  • Which are your necessities of integration?.


MODULATE 6: BAM - MONITORIZACION AND CONTINUOUS IMPROVEMENT OF THE BUSINESS PROCESSES

  • BAM, the process of the Business Intelligence (VI) and its more important benefits
  • Methodology of monitorización
    - Strategy of control and monitorización of activities
    - Specification of performance rules
    - Adoption and unfolds of the support infrastructure
  • What we can monitorizar?
    - Times and yields, Alert (KPI), strategic Rules of business, Forecasts , Indicators, Risks, Types of analysis: ad hoc, OLAP or Multidimensional


MODULATE 7: CRITICAL STRATEGIES AND FACTORS FOR A SUCCESSFUL IMPLANTATION

  • How to facilitate the coordination between all the services of business through BPM
  • The application and practical implantation of the coordination between people - culture, organization - processes and technology within the business
  • Analysis of the challenges and costs in the implantation of BPM in the company
  • How to determine the cost of a process
  • Which is the process by what we must begin to implant BPM
  • How it affects the rest of processes nonautomated
  • Which have been the learned lessons: errors to avoid and better practices to follow

 
DURATION

20 HOURS

 

 We can offer to your:

Total flexibility of schedules and number of students by event, adapting to us totally to its corporative necessities and the necessities of its personnel.