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Why BPM is vital for companies in the energy and utility industry

By: Pedro Robledo, BPM process management expert

Many energy and utilities companies around the world have turned to implementing Business Process Management (BPM) to optimize and automate their business processes end-to-end. The application of BPM to their operational, financial, administrative, and customer service processes has provided vital benefits to offer quality customer services, ensure regulatory compliance and 24x7 service delivery, among others.

The BPM discipline can offer many benefits and improvements to any organization in any sector. The reasons for this are companies’ reduction of product design times ...

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Before automating a process ... improve it!

By: Pedro Robledo, BPM process management expert

Automation has been impacting Enterprises in 2019, and the trends marks than for the next years will be more present in all businesses. The effect of Digital Transformation makes companies think or carry out automation projects. But this is not digital transformation. To be digital transformation, it has to happen that emerging technologies are applied to the business, creating new products and services, new business models and changes in the value chain. In another case, we will be talking about Digitalization, but not about Digital Transformation. But ...

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The ROI (Return On Investment) in Compliance Programs.

By Javier Fernández Blanco, Venture and finances expert.

El ROI (Return On Investment) de los Modelos Compliance

The implementation of compliance programs in our legal entities should be a constant in a business environment, where the Good Corporate Governance and the excellent Business Management were the basic principles of whom might have bet and bet their effort and patrimony to create, in a sustainable way, wealth, employment and social utility, unequivocal objectives of every good businessman.

For several years, it exists a not so accurate tendency that confuses the entrepreneur with the businessman. Not every entrepreneur needs to demonstrate their own ...

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