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How to guide organizations in Maturity in BPM?

By: Pedro Robledo, BPM process management expert

The selection of software for the technological implementation of the Business Process Management (BPM) discipline will depend mainly on whether we want to cover the entire BPM life cycle or only some of its phases. The selection methodology explained below is valid for both cases, but when defining the evaluation criteria, it will be necessary to take into account what is the scope sought (with respect to the BPM life cycle), in order to evaluate similar products.

A Process Oriented Organization is one that, following ...

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Where to learn BPM in the University?

By: Pedro Robledo, BPM process management expert

 

More than 66% of the positions demanded in Business Process Management (BPM) are not currently being covered and the BPM market grows at a rate of 18% [Robledo, 2018].  Companies need to address a review, management and optimization of their business processes to respond to the necessary Digital Transformation. The digital disruption in all sectors requires the BPM discipline to address the process management of any organization that wants to survive in the digital era. Therefore, there is a real need for training in BPM.

In ...

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More than 66% of BPM employment is not covered due to lack of professionals

By: Pedro Robledo, BPM process management expert

BPM, Business Process Management is a key Management Discipline in all companies that look for Operational Excellence. In the current Digital Revolution, companies must make a Digital Transformation to remain competitive and not disappear. The Digital Transformation requires modifying the Company's Value Chain, therefore, forces companies to redefine their business processes. Being BPM key for these organizations and needing BPM professionals to participate in these process innovation initiatives. In addition, the emergence of disruptive BPM technologies will benefit ...

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Differences between Processes, Procedures and Work Instructions

Por: Pedro Robledo, BPM process management expert

Many people often confuse these three terms: business ProcessProcedure, and Work Instruction. In fact, most people write work instructions and call them procedures, and define a procedure as a process. My objective in this paper is to provide the difference amongst the three terms to help you understand when to use each term in the Quality Management of your Business.

The ISO 9001:2015 standard (Quality management systems - Fundamentals and vocabulary) defines the concept of Business Process as: "A set of related or interacting activities ...

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