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Differences between Processes, Procedures and Work Instructions
Por: Pedro Robledo, BPM process management expert
Many people often confuse these three terms: business Process, Procedure, and Work Instruction. In fact, most people write work instructions and call them procedures, and define a procedure as a process. My objective in this paper is to provide the difference amongst the three terms to help you understand when to use each term in the Quality Management of your Business.
The ISO 9001:2015 standard (Quality management systems - Fundamentals and vocabulary) defines the concept of Business Process as: "A set of related or interacting activities ...
(Keep reading)Interoperability: The gordian Knot of the digital business
Por Manuel Jesús Morales, Interoperability and Service Orientation Expert
In recent years, Interoperability has become more and more a key feature of Information Society. Both companies and governments, from local entities to international ones, are putting the emphasis on Interoperability.
Laws are enacted that push companies and public organizations to enable interoperability for the services they are providing to their citizens.
International committees and workgroups are created focused on defining reference models, that should enable companies and public administrations to reach interoperability.
But, what does Interoperability actually mean? Why is it being ...
(Keep reading)The Whole truth about safety
By Bernardo Ramos, IT security expert
Passwords
Today we are going to talk about passwords, that unpleasant thing that we always remember when we want to access some service on the Web, that we have never been stolen, that is very safe and nobody could guess and, besides, even in that case, I would not care because I change it frequently. Because, of course, we all stick to the safety recommendations that we are reading or listening every day. Or maybe not? On the other hand, are these recommendations really justified? What is the real ...
(Keep reading)A strong Enterprise Architecture practice will help prepare organizations for GDPR
By: Pedro Robledo, BPM process management expert
Any private or public organization anywhere in the world could be caught by General Data Protection Regulation (GDPR, EU Regulation 2016/679) if it processes personal data relating to EU citizens, has a European presence, or has a website offering goods or services to EU citizens. And it critically affects all personal data, changing the way that entire organizations interact with personally identifiable information. It requires changes in both security and processing as well as in the comprehensive documentation they must maintain ...
(Keep reading)Industry 4.0: the bpm challenge
By Juan Emilio Alvárez, Specialist in Digital transformation and BPM
"The Industrial Revolution 4.0 and / or Digital Transformation,”, is already a reality. This transformation implies a reinvention, but, unlike previous transformations, times are critical. Supply and demand vary at Vertiginous speed, and every company has to find its way to success. In this scenario, is it possible to bypass digital transformation 4.0?
The immersion in the "Digital Transformation" has to be a reality, but do not confuse Digital Transformation, with change of technology. Elements such as manufacturing and additive intelligence, robotics, artificial ...
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