By: Pedro Robledo, BPM process management expert

Process Mining is a process analysis method that aims to discover, monitor and improve real processes (processes not assumed) by extracting knowledge easily from available event logs in the systems of current information of an organization. It goes beyond the pure presentation of the key data of the process, recognizing the contextual relationships of the processes, presenting them in the form of graphic analysis in order to diagnose problems and suggest improvements in the quality of the process models. With Process Mining it will ...

By: Pedro Robledo, BPM process management expert

BPM, Business Process Management is a key Management Discipline in all companies that look for Operational Excellence. In the current Digital Revolution, companies must make a Digital Transformation to remain competitive and not disappear. The Digital Transformation requires modifying the Company's Value Chain, therefore, forces companies to redefine their business processes. Being BPM key for these organizations and needing BPM professionals to participate in these process innovation initiatives. In addition, the emergence of disruptive BPM technologies will benefit ...

Por: Pedro Robledo, BPM process management expert

Many people often confuse these three terms: business Process, Procedure, and Work Instruction. In fact, most people write work instructions and call them procedures, and define a procedure as a process. My objective in this paper is to provide the difference amongst the three terms to help you understand when to use each term in the Quality Management of your Business.

The ISO 9001:2015 standard (Quality management systems - Fundamentals and vocabulary) defines the concept of Business Process as: "A set of related or interacting activities ...

By: Pedro Robledo, BPM process management expert

Any private or public organization anywhere in the world could be caught by General Data Protection Regulation (GDPR, EU Regulation 2016/679) if it processes personal data relating to EU citizens, has a European presence, or has a website offering goods or services to EU citizens. And it critically affects all personal data, changing the way that entire organizations interact with personally identifiable information. It requires changes in both security and processing as well as in the comprehensive documentation they must maintain ...

By Juan Emilio Alvárez, Specialist in Digital transformation and BPM

"The Industrial Revolution 4.0 and / or Digital Transformation,”, is already a reality. This transformation implies a reinvention, but, unlike previous transformations, times are critical. Supply and demand vary at Vertiginous speed, and every company has to find its way to success. In this scenario, is it possible to bypass digital transformation 4.0?

The immersion in the "Digital Transformation" has to be a reality, but do not confuse Digital Transformation, with change of technology. Elements such as manufacturing and additive intelligence, robotics, artificial ...